Presented Live: November 29th @ 11am ET
Engagement during any sales call should never be assumed. Even the most motivated buyer is often conditioned to remain aloof, standoffish, and reserved when greeted with an unsophisticated seller. In this Level 1 class, we explore a variety of techniques that can be deployed before, during, and after every sales engagement to create an atmosphere that encourages dialogue, engagement, and rapport. A must class for any customer-facing professional.